Terms of Services

Last Update May 16, 2025

Introduction and Consent

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. These terms apply to RAIA LLC under all related domains including raiabot.com, raiaai.com, raiaagent.com.

You must be at least 18 years of age to use this website. By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least 18 years of age.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to use of cookies in accordance with the terms of our privacy policy.

By visiting or using all or any part of this Site, you consent to these Terms and Conditions

Limitations and Risks of A.I. (Artificial Intelligence)

The AI Assistant utilizes advanced language learning models developed by OpenAI, specifically the LLM series. While these models are designed to generate and process text-based responses with high accuracy, users should be aware of potential limitations and risks. These include, but are not limited to, the generation of inaccurate or inappropriate content, the possibility of biased responses, and the inability to fully understand human contexts or provide responses based on real-time data. The performance of the AI Assistant can also vary significantly depending on the input it receives. As such, reliance on the AI Assistant for critical decisions without human oversight is strongly discouraged. We encourage users to exercise discretion and verify the information provided by the AI Assistant before taking actions based on its responses.

Here are the Risks and Unknowns related to Artificial Intelligence based Products using an LLM:
  • Accuracy and Reliability: AI systems, especially those based on machine learning, can produce errors or inaccurate predictions. Their reliability can vary greatly depending on the quality and scope of the data they were trained on.
  • Data Bias: AI models can inadvertently learn and perpetuate biases present in their training data. This can lead to biased decisions, particularly in sensitive areas such as hiring, lending, and law enforcement.
  • Security Vulnerabilities: AI systems can be susceptible to various types of attacks, including data poisoning (where bad data is intentionally fed into the system) and adversarial attacks (where the system is tricked by input designed to cause a wrong output).
  • Privacy Concerns: AI systems that process personal data may pose significant privacy issues, particularly if they do not comply with data protection regulations like GDPR or HIPAA. There is also a risk of unintended data exposure through AI interactions.
  • Dependence and Automation Bias: Over-reliance on AI can lead to automation bias, where humans ignore or undervalue their own judgment in favor of AI suggestions, potentially leading to errors if the AI's advice is incorrect.
  • Intellectual Property Issues: Generating content or making decisions based on AI can lead to questions about the ownership of intellectual property and the originality of the output.
  • Regulatory and Compliance Risks: As governments around the world begin to introduce more regulations concerning AI, there is a risk that an AI system may become non-compliant with new or existing laws, potentially leading to legal challenges.
  • Operational Risks: AI systems can fail or perform unpredictably due to algorithmic errors, software bugs, or hardware failures. Such failures can affect business operations, especially if critical decisions are automated.
  • Ethical Considerations: AI can raise ethical questions, including concerns about fairness, transparency, accountability, and the potential displacement of jobs. Businesses need to consider how AI decisions impact stakeholders and society.
  • Interpretability and Explainability: Many AI models, particularly deep learning systems, are often considered "black boxes" because it can be difficult to understand how they arrive at certain decisions. This lack of transparency can be problematic in sectors where explainability is critical, like finance and healthcare.
  • Scalability Issues: Scaling AI solutions from a pilot phase to full deployment can be challenging and costly, involving additional complexities in terms of data management and infrastructure.

TCPA Consent for United States Residents

EXPRESS WRITTEN CONSENT. BY SUBMITTING YOUR CONTACT INFORMATION, YOU ARE PROVIDING YOUR EXPRESS WRITTEN CONSENT TO RECEIVE COMMUNICATIONS FROM US AT THE EMAIL ADDRESS AND TELEPHONE NUMBERS YOU ENTERED INTO OUR CONTACT FORM, OR THAT YOU LATER PROVIDE TO US OR ENTER INTO YOUR CONTACT PAGE.

E-MAILS, CALLS, AND TEXTS. THESE COMMUNICATIONS MAY INCLUDE TELEMARKETING MESSAGES, THROUGH THE USE OF EMAIL, LANDLINE PHONE, FAX, CELLULAR PHONE, AND TEXT MESSAGES (INCLUDING SMS AND MMS).

AUTODIALING. WE MAY USE AN AUTOMATIC TELEPHONE DIALING SYSTEM (OR "AUTO-DIALER"), WHICH MAY EMPLOY AN ARTIFICIAL OR PRE-RECORDED VOICE OR "ROBOTEXTS." YOUR CARRIER’S STANDARD RATES AND CHARGES MAY APPLY.

NO PURCHASE NECESSARY. AGREEING TO THESE COMMUNICATIONS IS NOT A CONDITION OF PURCHASING ANY PROPERTY, GOODS, OR SERVICES FROM US.

COMMUNICATION FREQUENCY. HOW OFTEN WE SEND YOU COMMUNICATIONS WILL VARY, BECAUSE THE INDIVIDUAL SALESPERSON WHO COMMUNICATES WITH YOU WILL DETERMINE IT.

REVOKING CONSENT AND OPTING OUT. YOU MAY REVOKE YOUR CONSENT TO RECEIVE COMMUNICATIONS AT ANY TIME BY REPLYING "STOP" TO ANY OF OUR TEXTS, OR BY ANY OTHER REASONABLE MEANS. WE WILL MAKE A COMMERCIALLY REASONABLE EFFORT TO COMPLY WITH ANY COMMUNICATIONS FROM YOU OPTING OUT, BUT REPLY "STOP" WILL AUTOMATICALLY REVOKE YOUR CONSENT TO FURTHER TEXT COMMUNICATIONS, AND WE RECOMMEND THAT METHOD. WE MAY TAKE UP TO 30 DAYS TO STOP COMMUNICATIONS IF YOU USE A METHOD OTHER THAN THE AUTOMATIC REPLY "STOP." YOU CONSENT TO RECEIVE A FINAL TEXT MESSAGE CONFIRMING YOUR OPT-OUT. YOU MAY REVOKE YOUR CONSENT TO RECEIVE EMAIL COMMUNICATIONS BY USING THE "UNSUBSCRIBE" LINK IN AN EMAIL OR ON THE WEBSITE OR BY ANY OTHER REASONABLE MEANS. WE WILL MAKE A COMMERCIALLY REASONABLE EFFORT TO COMPLY WITH ANY COMMUNICATIONS FROM YOU OPTING OUT OF EMAIL, BUT "UNSUBSCRIBE" WILL AUTOMATICALLY REVOKE YOUR CONSENT TO FURTHER EMAIL COMMUNICATIONS, AND WE RECOMMEND THAT METHOD. WE MAY TAKE UP TO 30 DAYS TO STOP EMAIL COMMUNICATIONS IF YOU USE A METHOD OTHER THAN "UNSUBSCRIBE". THE "UNSUBSCRIBE" LINK WILL ALSO PERMIT YOU TO STOP TEXT COMMUNICATIONS.

User Accounts and Visitors

This Site links to this Privacy Policy because Constellation collects, uses, and retains all information, including Personal Information and Usage Data, that users share with or otherwise make available via the Site. This Privacy Policy, however, only covers Constellation's information privacy practices with respect to the information Constellation collects via the Site. Realtors may have different privacy policies and practices, but are required to have practices no less protective than the terms of this Privacy Policy. Realtors are required to take certain affirmative steps to protect Personal Information collected via the Site and to comply with all applicable privacy laws and regulations. However, Constellation does not control Realtors and is not responsible for their actions, including their compliance with privacy laws.

You can always review, correct, update, or change your Personal Information, or opt out of direct marketing efforts, by unsubscribing to email communications, replying "STOP" to SMS messages, or you can contact us at support@raiaai.com. If you have questions or concerns regarding this Privacy Policy, please e-mail us at support@raiaai.com.

In these terms and conditions, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.You grant to raiaAI.com a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to raiaAI.com the right to sub-license these rights, and the right to bring an action for infringement of these rights.Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or raiaAI.com or a third party (in each case under any applicable law).You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. raiaAI.com reserves the right to edit or remove any material submitted to this website, or stored on raiaAI.com's servers, or hosted or published upon this website.

Dispute Resolution (Mandatory Binding Arbitration and Class Action Waiver)

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS HOW DISPUTES BETWEEN YOU AND RAIA REGARDING THE LAUNCH PAD PRODUCT WILL BE RESOLVED.

By agreeing to these Terms and Conditions, you acknowledge and agree that any legal disputes or claims arising from your use of the raia Launch Pad platform (including its features, services, or associated agreements) will be subject to binding arbitration, not a court trial or jury proceeding.

1. Agreement to Arbitrate
Any controversy or claim between you and raia (including its affiliates, employees, officers, or contractors) arising out of or related to the raia Launch Pad platform, your subscription, the services rendered, or these Terms and Conditions—including but not limited to issues regarding data usage, access rights, billing, service levels, or intellectual property—will be resolved by final and binding arbitration.You and raia agree to waive the right to a trial by jury and the ability to participate in class action lawsuits or proceedings.

2. Your Right to Opt Out
You may opt out of this Arbitration Agreement by sending written notice to:raia LLC Attn: Arbitration Opt-Out 1234 2nd Street Sarasota, FL 34236This notice must be postmarked within 30 days of your first acceptance of these Terms. Include your full name, business name (if applicable), contact information, and a clear statement that you are opting out of arbitration.

3. What Claims Are Covered
This arbitration agreement applies to any and all disputes or claims (“Claims”) relating to your access to or use of the raia Launch Pad platform, including but not limited to:

- Product functionality or performance
- Billing, fees, and payment disputes
- Data access and usage rights
- API integrations or third-party service failures
- Violations of intellectual property or proprietary data rights
- Alleged breaches of contract or warranty
- Compliance with applicable privacy, communication, or AI-related regulations

This includes disputes under federal, state, local, or international law, whether sounding in contract, tort, statute, or regulation.

4. Exceptions
This Arbitration Agreement does not apply to:Claims regarding the enforceability of this agreement itself (those are decided by a court)
Small claims filed individually in court, if not transferred or appealed
Claims brought by government agencies
Requests for injunctive relief to prevent misuse of intellectual property

5. Arbitration Rules & Procedures
Arbitration will be administered by either JAMS or the American Arbitration Association (AAA), under their respective commercial arbitration rules. The arbitration will be held in a location reasonably convenient to you or conducted virtually if preferred by both parties.One arbitrator, with relevant legal and commercial software experience, will preside. Both parties retain the right to reasonable discovery, to be determined by the arbitrator.

6. Class Action Waiver
You and raia agree that any proceedings will be conducted solely on an individual basis. Neither party will seek to have any dispute heard as a class, collective, or representative action. The arbitrator may not consolidate claims of multiple parties.If a court determines that this class action waiver is unenforceable with respect to any claim, then this arbitration provision will be null and void as to that claim only.

7. Arbitration Costs
If you initiate arbitration, you are responsible for paying the equivalent of a court filing fee. raia will cover all additional administrative, arbitrator, and hearing fees, unless the arbitrator determines your claim was frivolous or brought in bad faith.

8. Governing Law
This Arbitration Agreement and any Claims will be governed by the Federal Arbitration Act (FAA) and, to the extent not inconsistent, the laws of the State of Florida.

9. Effect of Termination
This Arbitration Agreement will survive the termination of your access to raia Launch Pad and any other agreement between you and raia.Let me know if you'd like this tailored further for privacy, compliance, support policies, or multi-agent deployments.

License to use Website

Unless otherwise stated, raiaAI.com and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or use any data from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not: republish material from this website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose; edit or otherwise modify any material on the website; or redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without raiaAI.com's express written consent.You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without raiaAI.com's express written consent.

Contact Information and Opt-In Permission.

If you provide any contact information via email or registration on raiaAI.com or any affiliate website you authorized raiaAI.com to send any communications to you directly. You have the right to stop communication by contacting raiaAI.com directly.

You agree to receive pre-recorded / artificial voice messages calls and/or use of an automatic dialing device, text messages and/or emails from raiaAI.com, our partners, subcontractors, or any and all other companies that we may have to transfer your account to at any telephone number or email address that you have provided us or that we have otherwise obtained. We may place such calls, texts or emails to (i) notify you regarding upcoming promotions; (ii) notify you of updates; (iii) troubleshoot problems with your account (iv) resolve a dispute; (v) collect a debt ; or (vI) as otherwise necessary to service your account or enforce this admissions agreement, our policies, applicable law, or any other agreement we may have with you.

The ways in which you may provide us a telephone number or email address include, but are not limited to, providing the information at account opening, adding the information to your account at a later time, providing it to one of our employees, providing it to our partners, subcontractors, or any and all other companies that we may have to transfer your account to, or by contacting us or our partners, subcontractors, or any and all other companies that we may have to transfer your account to from that phone number or email address. If a telephone number provided to us is a mobile telephone number, you consent to receive SMS or text messages at that number. Standard telephone minute and text charges may apply if we contact you. You may revoke this express consent at any time by calling us at: (941) 217-9563 or emailing support@raiaAI.com.

By becoming a User, you expressly consent and agree to accept and receive communications from us, including via e-mail, text message, calls, and push notifications to the cellular telephone number you provided to us. By consenting to being contacted by raiaAI.com, you understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver prerecorded messages sent by or on behalf of raiaAI.com, its affiliated companies, including but not limited to … communications concerning promotions run by us or our third-party partners.

"You acknowledge that you are not required to consent to receive promotional messages as a condition of using the raiaAI.com Platform or the Services. However, you acknowledge that opting out of receiving text messages or other communications may impact your use of the raiaAI.com Platform or the Services. raiaAI.com has the right to contact any user who visits this website including targeting user via advertising on any 3rd party website or advertising to the user directly through any communication medium.

Consents and Legal Compliance for Messaging

You hereby acknowledge and confirm that you are solely responsible for the content of your messaging. You will ensure that any and all consents have been obtained, including, without limitation, consent for the delivery of commercial and marketing messages. You also agree to defend, indemnify and hold harmless raiaAI.com from and against any claims or damages which may result from your use of the Platform and Services, including, but not limited to, claims, damages, or lawsuits threatened or filed by third parties as well as inquiries and investigations by local, state and federal regulators. We reserve the right to hold, suspend or terminate your account or access to the Platform and/or Services for any alleged violation of this Section or any unusual or suspicious activity related to your account.

Limitations of liability

raiaAI.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if raiaAI.com has been expressly advised of the potential loss.

No warranties

This website is provided "as is" without any representations or warranties, express or implied. raiaAI.com makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, raiaAI.com does not warrant that: this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading. Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit raiaAI.com's liability in respect of any: death or personal injury caused by raiaAI.com's negligence; fraud or fraudulent misrepresentation on the part of raiaAI.com; or matter which it would be illegal or unlawful for raiaAI.com to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

Other Parties

You accept that, as a limited liability entity, raiaAI.com has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against raiaAI.com's officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect raiaAI.com's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as raiaAI.com.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

Indemnity . You agree to, and you hereby defend, indemnify, and hold raiaAI.com Parties harmless from and against any and all claims, damages, losses, costs, investigations, liabilities, judgments, fines, penalties, settlements, interest, and expenses (including attorneys' fees) that directly or indirectly arise from or are related to any claim, suit, action, demand, or proceeding made or brought against any raiaAI.com Party, or on account of the investigation, defense, or settlement thereof, arising out of or in connection with, whether occurring heretofore or hereafter: (i) Customer Content; (ii) your use of the Platform and our Services and your activities in connection with the Platform and Services, including, without limitation, any message sent by you through your use of the Platform; (iii) your breach or alleged breach of these Terms or any Additional Terms; (iv) your violation or alleged violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities in connection with your use of the Platform, Services or your activities in connection therewith; (v) information or material transmitted through your Device, even if not submitted by you, that infringes, violates, or misappropriates any copyright, trademark, trade secret, trade dress, patent, publicity, privacy, or other right of any person or entity; (vi) any misrepresentation made by you; (vii) any other party's access and/or use of the Platform/Services with your account; (viii) any failure to obtain consents required by applicable law or regulations prior to sending communications using the Platform; (ix) any privacy or spam policy violation alleged to have been committed through any use of your account; and (x) raiaAI.com Parties' storage, use and distribution of the information and data (including mobile numbers) that you provide to us (all of the foregoing, "Claims and Losses"). You agree to cooperate as fully as reasonably required by the raiaAI.com Parties in the defense of any claim, suit, action, proceeding, governmental investigation or enforcement action involving Claims and Losses, but we reserve the right, at your expense, to assume the exclusive defense and control of any matter in which you are a named party and that is otherwise subject to indemnification by you. You will not settle any Claims and Losses without, in each instance, the prior written consent of an officer of a raiaAI.com Party.

You acknowledge and agree to be held liable for any and all damages caused to the raiaAI.com Parties by you as a direct result of a violation of local, state, national or international laws and regulations, including, but not limited to, those damages that may arise from your fraudulent, intentional or unintentional harm, disability, unauthorized use of, or destruction to any and all equipment, licensing and/or services provided by the raiaAI.com Parties to you.

Breaches of these terms and conditions

Without prejudice to raiaAI.com's other rights under these terms and conditions, if you breach these terms and conditions in any way, raiaAI.com may take such action as raiaAI.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

raiaAI.com may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

raiaAI.com may transfer, sub-contract or otherwise deal with raiaAI.com's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and raiaAI.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Florida Law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of Florida.